Acerca de
Contarctor's Task Management App
Contractor's PROvider App
Designed for a renowned American retail company to help contractors track tasks and manage workflows efficiently. Led the end to end app experience from scratch, conducting primary user workshops, defining requirements, and building a scalable design system.
DESIGN PROCESS
Creating Detailed Design System
How might we empower Lowe’s providers with a clear, unified, and confident job management experience?
Answr
Vision 01
Enable Providers to Work With Confidence
Vision 02
Create a Seamless, End‑to‑End Workflow
Vision 03
Improve Transparency Across Every Job
-
Clear hierarchy on Home (today’s jobs, calendar, alerts)
-
Progressive disclosure in Job Details (expand/collapse sections)
-
Quick‑action buttons for Support, Call, and Complete Job
-
Navigation with consistent structure (Home, Jobs, Photos, Profile)
-
Unified Job Details tabs (General, Labor, Documents, Products)
-
Smooth transitions between job steps: review → documentation → completion
-
Detailed job scope with property info and customer details
-
Products section showing pick‑up locations, quantities, and statuses
-
Status indicators (e.g., “3 products to pick up,” measurement vs install job)
Design Ideation
Landscape Analysis
High Fidelity Responsive Design for Mobile and Tablet
Home & Navigation | Mobile
Job Details | Mobile
Procduct Details | Mobile
Job Details | Tablet
Product Details | Tablet
App Specific Components
User Testing with primary Providers
Detailed Design QA
Using Firebase App Distribution to properly sync the developed screens with the actual designs
Final Design Prototype
Overall Impact
Answr
01
Faster & More Confident Job Completion
02
Greater Transparency Across the Workflow
03
Stronger Operational Efficiency for Lowe’s
Clear hierarchy, simplified navigation, and focused task flows helped providers complete jobs with fewer steps and less confusion.
Surfacing job scope, products, customer info, and labor details in one structured view reduced ambiguity and improved preparedness on‑site.
Better documentation, fewer errors, and reduced back‑and‑forth communication streamlined coordination between Lowe’s and providers.
Answr
04
Higher‑Quality, Consistent Documentation
05
Responsive Design for Mobile & Tablet
06
Improved Provider Satisfaction & Adoption
Guided photo uploads and structured forms ensured accurate, standardized job evidence—improving compliance and service quality.
Designing for both mobile and tablet created a consistent experience across devices—supporting providers who switch screens on job sites and improving accessibility in the field.
A modern, intuitive, and responsive interface built around real provider workflows increased trust, comfort, and long-term adoption.
My Learnings
Collaboration and Communication is the key
Working with Detailed Design systems
